Coconut Creek Auto Mall Coconut Creek Subaru Lied and said I was pre-approved when they obviously hadn’t even run my application Coconut Creek Florida
Filled out the online application for credit. They said you’re all pre-approved so we went in to buy a new Subaru Crosstrek. Three more times I asked if I was all pre-approved, again replied yes of course and even quoted me my credit score. 2 hours later the finance "manager” comes out and says we can only get you approved with ALLY credit at almost $200 more than they quoted me. When I asked why the other two "managers” quoted me a smaller payment he said "I don’t know where they got those numbers from”. As I was waiting for them to come and lie to me more I found a license plate screw in the parking lot. I gave it to our salesman and he laughed and said "they drop those all of the lot all the time”. Half way home we get a flat and low and behold we have a license plate screw in our tire!! And don’t even bother emailing GM Stan Anders because he’ll just ignore your email. These people are liars, deceitful, unprofessional, and crooked. Run as fast as you can away from this place and find another place to buy your car. The least they could do is respond to my email and compensate me for my tire replacement.