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  • Report:  #1258639

Complaint Review: Coconut Petals Day Spa

Coconut Petals Day Spa Do they Exist?? Jacksonville Florida

  • Reported By:
    John in Jax — Jacksonville Florida USA
  • Submitted:
    Fri, October 02, 2015
  • Updated:
    Fri, October 02, 2015

My wife and I purshased a Groupon for the Coconut Petals Day Spa. Three 90 minute massages for $55.00. Sounds great right? Maybe too great. We called the number to make an appontment and were directed to their website. Within 3 minutes we had the perfect appointment. Yesterday we both took off early from work and arrived early too. The address is to the entire building which has nine suites. Their website and the groupon doesn't specify. So we visited all nine of them. Midway down the line we were greeted with a handwritten sign which stated that if we were there for a Groupon, we had been scammed. We knocked on the door to find a hair salon. The ladies said that dozens of people had done the same thing as us. They had all been looking for the spa and so far, noone had found it! We completed our rounds of all the suites and heard the same story from all of the tennants. Some had been there for three years and never heard of them or any other spa in the area. We were duped. I emailed Groupon and they are looking into it. I just wanted to get this out there because I can't find anything good or bad on these folks. Something is fishy. Good luck! My anniversary massage is toast.

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