Complaint Review: Code Red 7

I ordered the product on the bases that it was a satisfaction guaranteed. I tried the product Code Red & twice with zero results. when I called the to get a return RMA they told me I would only get a $25 refund. Also, since I did not agree with the operator Gail she said she would have a supervisor call me regarding my full refund. Guess what I never have gotten a call. I am going to contest the charge on my credit card. And I plan to report them to the BBB & whoever else can deal with consumer ripoffs.