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  • Report:  #1198290

Complaint Review: COFFEEPODS2U.COM

COFFEEPODS2U.COM Premium Marketing, LLC Customer Service is NON-EXISTENT Long Beach California

  • Reported By:
    Karen — Paradise California
  • Submitted:
    Tue, December 30, 2014
  • Updated:
    Tue, December 30, 2014

BEWARE:  Poorest Customer Service of any company I've ever done business with.

I've been a customer of this supplier of Cafejo Coffee Pods for quite some time, now.  However, I will never do business with them again.  

I placed a large order with them well over a month ago, and it has yet to be shipped.  What really disturbs me is, they charged my Credit Card as soon as my order was placed!  

I've sent them three e-mail messages, and two voicemails, just to get an order status.  None of these have been answered.  

When I did finally get someone on the phone, I was told they had equipment problems, and were expected to have the problem solved within a couple of days.  That was over two weeks ago.

I sent a final e-mail, to tell them to cancel my order.  I also contacted my Credit Card Company about this, and submitted a dispute.  Let's hope I can get my money back!

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