Complaint Review: Coin-Banks

Coin-Banks lures people in with promises of a good crypto trading platform, regular contact and guidance from a broker, and easy intuitive online banking, from them right into your bank account.

The first problem came when my "broker" said I had to invest more to get the regular calls from a broker.  I did that, since bitcoin was taking off.  Weeks went by with no calls from my broker, so I put in a $100 test withdrawal.  It took forever to clear but it did go through -- or so I thought, later I checked and the money never reached my bank.  All requests regarding that withdrawal have been ignored.  In fact, I am completely ignored. 

I started with them last Spring, and they told me I could not withdraw unti this fall. The date is almost 2 months past now and no withdrawals have been released.  So....  this is NOT a site where you have control of your money.  I purchased BTC and the broker sold half of them without my permission, and made terrible bungling futures trades which were costly, without my permission, though they state on the site that no transactions will be made without permission.  I have been asking for my remaining funds to be transferred back into either my bank or wallet, and all requests are ignored, and all withdrawals are left in a pending state.  Emails to the support email listed have bounced.  I am looking at a substantial loss from this company. They are completely fraudulent, not only failing to deliver what they promise on their site (which changes a lot, btw), but also getting people to "invest" and then not releasing funds back to them. Withdrawals have to be approved...and they never approve them.  As soon as you tell them you need to see funds coming back to your bank account before you will invest more, they completely ignore you. Do NOT invest with this company!