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  • Report:  #1314647

Complaint Review: Coin Laundry operated LAUNDRYLUX

Coin Laundry operated LAUNDRYLUX LAUNDRYLUX CORPORATE OFFICELaundrylux 461 Doughty Blvd., Inwood, NY 11096Toll-free: (800) 645-2205 • Tel: (516) 371-4400 • Fax: (516) 371-4204Email: info@laundrylux.com Scam Rip Offs Dryers Washers Los Angeles California

  • Reported By:
    cctruffle — Los Angeles California USA
  • Submitted:
    Fri, July 01, 2016
  • Updated:
    Fri, July 01, 2016

Horrible Scam artist advertise one price but once you are there be careful the machine often are not programmed correctly you will find yourself stuck with cloths in washer soap and being forced to pay the extra price Day staff female black hair  4"10 is a real bully held my washer hostage yesterday when I complained about washer priced incorrectly called 866 customer service number 10 times in the course of 3 hours no reply this place is scam like other yelpers said dryers don't dry hot water is extra and many machines not working and the derelicts are coming in and out and also sleeping on benches where customers should be sitting AWFUL DANGEROUS RUDE OBNOXIOUS EMPLOYEE If you don't speak Spanish steer clear they only assist cheerfully refund Spanish speaking patrons

 

4/1/2016

THE WORST LAUNDROMAT!! around this area. Overpriced, extra charge for hot water (lightly warmed water) and drying requires coins after coins after coins..

 

8/18/2014

This laundry mat is always pretty clean, but they charge you .25 extra to use hot water. It's fine to charge extra for hot water, but there are no signs or posts that tell you there will be an extra charge. I loaded an entire washer with towels and other personal pieces that should  be washed with hot water, added money and it wouldn't let me select hot or warm even without paying an extra .25 cents. And since I had already added money to the machine I couldn't get it back so I was stuck either washing my clothes in cold water or paying the additional money. It's not having to pay the additional money that made me mad, but rarher the sneaky manner in which Coin Laundry went about charging for hot water. Another lady was complaining about the same thing to the attendant,  but since none of the attendants speak good English, I had to argue my point through the Spanish speaking woman who was already complaining. Also, there are only two benches to sit on, which are always occupied so I have to sit in my car most of the time. This is probably my last visit to this laundry mat. Even though I live right across the street I will drive extra miles to not feel like I'm being swindled out of money and be more comfortable while I wait on my laundry

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