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  • Report:  #1418949

Complaint Review: CoinJar

CoinJar coinjar.com.au coinjar.com coinjar.co.uk coinjar.com/ncr coinjar.eu Asher Tan Ryan Zhou AngelCube MSC Advisory Pty. Ltd CoinJar Pty. Ltd CoinJar UK Limited Blackbird Ventures CoinJar Touch CoinJar Swipe Fraud XRP Ripple and BTC Bitcoin TRANSFER - No Money - 4 WEEKS - $10,000, NO SUPPORT London England

  • Reported By:
    Jim — Sydney New South Wales Australia
  • Submitted:
    Sun, December 24, 2017
  • Updated:
    Sun, December 24, 2017

Coinjar are holding onto money that I instructed to leave my account 4 weeks ago. Now I have missed out on opportunities, lost about $10,000, been charged enormous trading fees and have no money. That is 4 weeks, 2 support tickets (because they never answered the first one), and NOTHING.

Asher Tan and Ryan Zhou, you will end up in jail - scammers. I missed out on doubling my money and I could have moved it elsewhere. I have been assured by the recipient that no incoming transaction has even been attempted. They are holding onto the Bitcoin, Ripple (BTC or XRP) or whatever you transfer, wait to make the maximum profit and either just keep the money or (as I've read from others) may send it on when they feel like it.

This unregulated business is a SCAM and Cryptocurrrency traders should stay away. I am not the only one. A friend of mine only last year transferred money into Coinjar from their reputable bank. After waiting 10 days, he also emailed Coinjar Support which is the only form of contact and almost immediately received a reply saying that a member of the support team would be in touch and that this typically took two hours though at busy times it could take longer, and never heard back from them again.

I should have listened. Stay away, they are a SCAM exchange, trading whilst insolvent, and just stealing everybody's money. I will never trade in Bitcoin or Send money out again via Ripple or Bitcoin via this company.

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