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  • Report:  #982176

Complaint Review: CollegeandNFL.com

CollegeandNFL.com Sporting Store Gryson, Georgia

  • Reported By:
    Getsgarth — United States of America
  • Submitted:
    Fri, December 14, 2012
  • Updated:
    Mon, December 17, 2012
  • CollegeandNFL.com
    Gryson, Georgia
    United States of America
  • Phone:
  • Category:

Placed an order a month ago and its "still Processing"

Wish I had done more homework and I would have stayed away from them.  Now its time to call my credit card company and hopefully they can get my $ back.

1 Updates & Rebuttals


Getsgarth

United States of America

Did get a refund

#2Author of original report

Mon, December 17, 2012

It took a long time and in a very roundabout situation. 

After a few voice mails, I did have a person call me back.  Supposedly,  the items were on perpetual back-order from their supplier.  It's fine if that is the case, but it should not take one month to find out.  An email within a day or two would have been the appropriate way to handle it. 

Thankfully, the person did apologize and said they would let me know when the item has come in and would email me a 20% coupon.  If that happens, I will likely order the product and will update this.

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