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  • Report:  #591848

Complaint Review: Colonial Auto Group

Colonial Auto Group Colonial Volkswagen DISHONEST!! CAVEAT EMPTOR!! Trevose, Pennsylvania

  • Reported By:
    Larry — Langhorne Pennsylvania U.S.A.
  • Submitted:
    Sat, April 10, 2010
  • Updated:
    Sat, April 10, 2010
  • Colonial Auto Group
    200 West Street Road
    Trevose, Pennsylvania
    United States of America
  • Phone:
    215-355-8800
  • Category:
There is nothing these slugs won't say to sell a car.  The tactics employed by the salespeople at Colonial Auto Group exemplify why car salespeople have the horrible reputation they do.

After applying for a used car loan on the Internet, I was contacted by a CONMAN at Colonial Subaru Volkswagen.  After arriving at the dealership, I was informed by the CONMAN that if I was approved for a loan, the loan would only be good for a vehicle purchased at Colonial.

I told the CONMAN I was looking for a specific year and model car that he did not have on the lot.  After a little while, the CONMAN told me he could locate a car for me at Manheim, a massive wholesaler.  A little more time passed, and the CONMAN showed me what appeared to be a Manheim listing, with thumbnail photos, for the year and model car I was looking for.  I asked the CONMAN if I could see the photos on a computer screen.

After a half hour, the CONMAN showed me four photos that he had the dealership e-mail him.  As it turns out, I recognized one of the photos of this particular vehicle.  It was a car for sale on a used car lot about 20 miles from Colonial, which I proved by matching up the VIN numbers.  The car was listed at $15,995 on the used car lot.  Colonial was trying to sell me the same car for $19,900!!

I wouldn't send my worst enemy to any Colonial dealership.

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