Complaint Review: colonial life

I have had disability with Colonial Life insurance since 2002. I have been of work 11 1/2 months and have had trouble with this company the whole time. they constantly want information, over and over, the same information. Customer Service Reps are rude, do not know what they are doing, and honestly do not care. I have a condition that will me require me to be off of work for the rest of my life. My insurance with them is only good for 1 year. It has been a TERRIBLE YEAR. There should be a law against the pressure they have placed on me and my Physician. Actually my physician laughs when he hears their name. Said in 30 years he has not dealt with a company so stupid. They do not want to pay out what they are required to period. They charge you $20.00 to overnight your check when it is never a full check. I have been placed on monthly checks three times to only turn around and receive a partial check due to the fact that they need more information. They have stolen money from me due to the fact that often I have to pay three times to receive a monthly check as their records state. I know that they do not pay $20.00 each time they send fedex. My policy states $800.00 per month. I usually receive a check for 2-3 weeks. My doctor has sent all info they requested. He placed me off of work thru the rest of this year. Now they want to go thru all of my medical records since 2002. I feel this is discrimination and also illegal, they have no right to my medical records that do not pertain to my back. I am filing complaint with the department of Insurance.

I would like to find other people that this has happened to and file a class action lawsuit. Please if you have been treated terrible by this company reply. I am petitioning the State that my husband works for to drop them from the avaiable insurance companies. This company does not deserve to be in business, They are theifs who are going thru my entire medical record, which has personal information that does not concern them. Again. You will hear 3-4 different stories in one conversation. Please reply if his has happened to you.!!!!! If we work togother, we can shut down crooks like this. Being disabled is enough let alone going thru what This company has put me thru. I think they have damaged my mental health