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  • Report:  #1503072

Complaint Review: Colonial Van Lines

Colonial Van Lines Nationwide Relocation Services United States Van Lines Relocation Division All State Van Lines Relocation American Van Lines, Inc. American Van Lines of California Relocation Division Patriot Van Lines United States Van Lines, Inc. States Van Lines B and E Movers Moving Squad, Inc. We-Haul, Inc. All Coast Transporters, Inc. Would not deliver my furniture pompano FL

  • Reported By:
    scott — REDDING United States
  • Submitted:
    Fri, December 18, 2020
  • Updated:
    Fri, December 18, 2020

Had my furniture put in storage found a place to live and reached out to schedule a delivery. Said they would work on it. After not hearing from them for a week called back. Said they would work on it and get back to me. Did this for a total of 3 weeks with me not hearing and having to call them 3-4 times a week. Finally asked for a supervisor and he said they completely screwed up by not actually filling out the appropriate paperwork to get the furniture dispatched. Finally gave me a window for delivery.

I never heard back and 1 day before my delivery window was over I called again and they said they screwed up the paperwork yet again. After 4 weeks of constant calling I still DO NOT HAVE MY FURNITURE and still have no delivery date as to when I will be receiving my stuff. Living in a hotel with 1 weeks worth of clothes and 2 small children under 10. They are holding all of my worldly possession hostage with no delivery date in sight and we are days away from Christmas. Which I would love to spend with my children in our new house.





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