Complaint Review: Colonial Van Lines Relocation Division

They quoted me a price and went back on it a few days later. When I tried to cancel my reservation they refused. Just flat out refused to cancel it or let me talk to a manager. After 15 minutes I finally was able to speak to a manager who was trying to push me into arguing with him. Probably so he would have something on record showing me getting up. I stayed calm but he refused to cancel my order or refund my deposit. He ended up hanging up on me telling me he would call me back. I never heard from him again and I'm out $1000. I've filed claims with the BBB and the FMCA, written a review on Yelp and will continue writing poor reviews. Please don't use this company. I wish I would have listened to the poor reviews before I booked. ABF U-Pack is cheaper as is UHaul or Budget. Please use another moving company. These guys will rip you off then hold your money and your things hostage.