ColonMed700 automatically billed my checking account for $88.97 without my permission. They will not pick up the phone or respond to emails. Glendale California
I order a suppose to be free trial offer. The next thing I know my debit card is being charged $88.97 and $59.95 for a automatic shipment in which I did not approve or want. I have not even used the trial stuff. I am not getting any response to my e-mails and no one ever answers the phone for the number that is given to contact the company.
Amurray
knoxville, Tennessee
U.S.A.
1 Updates & Rebuttals
Genix_billing
Glendale,California,
U.S.A.
ColonMed700 Billing
#2UPDATE Employee
Wed, December 31, 2008
You agreed to our terms and conditions when signing up to our product. You could not have been eligible for the free trial unless you had checked the box and agreeing. I can assist you with any problems or issues you may have with our product, contact me at genix.billing@gmail.com and I will be happy to assist you. You can also return the product for a full refund by contacting our billing department and requesting RMA number with which you can ship back unused product.