ColonMed700, FWM Laboratories, Healthy Labs, Lipaphen-RX, Acai Berry Cleanse And Life Cleanse "Free Trial Offer" is a scam! N. Miami Beach Florida
Received my 14 day "Free Trial Offer" on a Friday and another shipment was received Monday. I attempted throughout the week to contact the company at the number included in the packaging to no avail. On Saturday I waited on hold for 25 minutes at which time my call was answered. I was told I would have to wait for an email from the "billing department" and that was all she could do. She could not transfer me or provide me with the number or email address of the billing department.
I finally made her provide me with a return address and sent both bottles back (UPS so that I can track) and am still awaiting that email. Repeated calls have also gone unanswered. I guess this weekend I'll have to wait on hold for 30 minutes. Finally had to shut my account down so that no additional charges would be incurred.
Wendy
Broken Arrow, Oklahoma
U.S.A.
2 Updates & Rebuttals
Alex Duffy
San Francisco,California,
U.S.A.
Try this no., might help
#3Consumer Suggestion
Tue, January 06, 2009
It took me almost a month before I got my refund. The number I called was 866-949-0138. Afterwards, I logged into the customer login page and saw a notification. That was it.
Genix_billing
Glendale,California,
U.S.A.
ColonMed700 Refund
#3UPDATE Employee
Thu, January 01, 2009
Contact me at genix.billing@gmail.com and I will help you out with RMA/refund issues. Due to high volume of emails we receive, response time is a little delayed. We answer every email in the order which we receive them, i assure you a response is forthcoming. As i said, you can also contact me directly and I will happily help you out with any issues you have.