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  • Report:  #719068

Complaint Review: Colorado River Adventures

Colorado River Adventures K.Q. Ranch Rip Off Rude Lies Cheat Julian, California

  • Reported By:
    Donna — Saint George Utah United States of America
  • Submitted:
    Mon, April 18, 2011
  • Updated:
    Mon, April 18, 2011
  • Colorado River Adventures
    Julian, California
    United States of America
  • Phone:
    800-628-8424
  • Category:

We joined this campground with many promises.  We were told one thing and after we paid 7000
dollars in full , we then got the full picture.  We never use the campground except once a year , when we are using the free week in a Cabin.  We were told our fees were locked in and we would receive
the Cabin one week each year free of charge.  Now they want a 50 dollar nonrefundable deposit on top on the 365. 00 we pay each year. I had a Lawyer send a letter to them and their responce is we can do anything we want. Her name is Lisa in accounting that made this comment.

Also they made a mistake in billing me and had some address I have never heard of and I have no idea where they got it.  I sent in my payment 3 months early of 350 for my dues.  Because I did not have a bill I was off 15 dollars.  They made the mistake and are charging me a 10 dollar late fee.
When ever you want to talk to someone they are rude. I would steer clear of this camp resort as they do not care about you or taking care of the customer.

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