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  • Report:  #561260

Complaint Review: colorful impressions

colorful impressions took payment -- only shipped half of order, Internet

  • Reported By:
    pat — villas New Jersey United States of America
  • Submitted:
    Thu, January 28, 2010
  • Updated:
    Mon, February 22, 2010
  • colorful impressions
    602 east 25th st suite 55
    Internet
    United States of America
  • Phone:
    253-583-4898
  • Web:
  • Category:

i ordered window clings from colorful impressions in july after a long wait june the owner shipped 1/2 of the order the order is paid in full there were numerous e-mails but still order unfulfilled in nov i contacted bbb they got in touch with june she made promises she did not keep i still don't have balance of order

2 Updates & Rebuttals


Colorful Impressions

Tacoma,
Washington,
USA

Customer & I have Come to an Agreement

#3REBUTTAL Owner of company

Mon, February 22, 2010

We have been in contact with the customer and we are filling the balance of the order that was missed. Products will be shipped within 72 hours.

 

Thank you,

Colorful Impressions


Colorful Impressions

Tacoma,
Washington,
USA

Matter will be Taken Care of ASAP

#3REBUTTAL Owner of company

Fri, January 29, 2010

We have been going through some family crisis and some orders may have slipped between the cracks. We will look into this matter asap and refund the items in questions that were not shipped.

Thank you,

Colorul Impressions

 

 

 

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