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  • Report:  #79046

Complaint Review: Columbia Telecommunications Group

Columbia Telecommunications Group won't issue promised rebates. YOU MUST CALL THEIR MAIN NUMBER! Ripoff! Farmingdale New York

  • Reported By:
    Los Altos California
  • Submitted:
    Tue, February 03, 2004
  • Updated:
    Tue, February 03, 2004

I've waited 7 months for rebates for 3 FRS Radios purchased at Fry's Electronics. After 5 months, I began calling and sending emails, according to the rebate form.

The rebate phone number is always busy or there is no answer until a machine finally answers with "The machine is off". They do not answer emails.

I was about to give up, when I found this site using Google. Armed with the Columbia's main phone number from this site, I called and spoke to a real person who looked up my rebates and said that all my rebates "are in the system and have been approved". The company rep said she would "flag" them in the system so that a rebate check will be cut in "a couple of weeks". We'll see if that happens!!

EVERYONE NEEDS TO CALL THE MAIN NUMBER TO SPEAK TO A REAL PERSON! 631-501-5000

Leonard
Los Altos, California
U.S.A.

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