Complaint Review: Comcast

when my cable drop(digital phone service) was installed the installer hung the wire on the siding , he did not screw into the stud. this pulled the siding off the back of my house. (aprx $400 damage) when i reported this they sent a guy out the next day and promised to call me back regarding the damage. the guy came out and rehung the cable on a hook with 2 other wires on it already(this is way to much weight for 1 screw hook). anyhow after a month and several calls to them(no one ever called me as promised) i was told that they installed it longer then 6 months ago and they will not pay or fix the damage. i have a clear case in court but as a lawyer told me its going to cost way more than the $400 dmage to sue them . thanks comcast,glad u value your customers

Jeff
glendale heights, Illinois
U.S.A.