Comcast No refund ripoff Punta Gorda Florida
I was a customer for 8 years.I switched to DSL.I pay in advance so I am due a refund which they said I would get within a few weeks. I had my own modem.
Next they sent me a notice to return $600 of their equipment I never had. They agreed that it was a mistake.
Then they asked for the serial number of the modem I used and agreed it was mine.
Now they won't give me any estimate or confirmation that I will get a refund.
They only care about new customers and new customer discounting supported by existing customers. Shame on me for being a loyal customer.
Douglas
Punta Gorda, Florida
U.S.A.
2 Updates & Rebuttals
Douglas
Punta Gorda,Florida,
U.S.A.
Finally received refund.
#3Author of original report
Wed, September 27, 2006
I got the refund I was due. It is great not to be a customer of Comcast.The DSL service I have is more reliable less expensive and the customer service is great. For 8 years Comcast was the only local broadband provider so they had customers where they wanted. I could never recommend them to anyone but at least they aren't dishonest.
Douglas
Punta Gorda,Florida,
U.S.A.
No refund yet
#3Author of original report
Tue, September 26, 2006
It is another month and still no refund. I still hold out hope Comcast isn't dishonest.