Complaint Review: Comcast

I had order the service in march due to the fact they did offer High Speed internet in my area. It is July and they keep giving excuses on the internet and want me to pay for the cable. THe cable took a month to get hooked up. I already went to satellite and when I ask them to shut my account off they keep saying the internet is availble at my adress. So I let them try again. THey got a modem to me and the line will not connect. THe Lineman says the node will not work in my area.

So I call and still get the excuse that it is working. They will investigate and call me. Well I am still waiting.

Comcast is a very unstructured company. When you call cause your cable went out they will say this is chicago adn I have to transfer to the St paul MN terminal. 45 minutes later you end right back up at chicago and your cable still wont work. Comcast needs to take the effort of buying Disney and put it to structuring thier company.

Ethan
Bangor, Michigan
U.S.A.