Complaint Review: Comcast

If I had known about this web site I would have filed this report sooner.

Last Sept., 2003 Comcast came out to upgrade my cable box to digital at their request not mine. After the change out I found out I did not need a converter box to watch standard basic channels. They had descrambled their channels in August of 2002.
The only reason I needed a box was for PPV. (I have never use PPV as long as I have had cable.)a month and the new digital box

So, I have been paying for a Cable Box for a year when I really didn't need it. (Also, for my VCR.)

The new digital box would increase my converter rental from $3.25 a month to $5.00 a month.

When I called for the removal of the converter box I got the same run around as others. They said they couln't stop charges for the box until they picked it up. (which was 5 days out.) I told them I had already diconnected the box and wasn't using it. That made no difference.

I wonder how many other people are paying for a cable box they don't need? Didn't the telephone company SBC get sued for this kind of practice?

Earl
Sacramento, California
U.S.A.