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  • Report:  #1369555

Complaint Review: Comcast

Comcast Xfinity A monopoly that delivers terrible customer service and terrible internet service Davie Nationwide

  • Reported By:
    Luis — Davie Florida USA
  • Submitted:
    Tue, April 25, 2017
  • Updated:
    Tue, April 25, 2017

I recently experienced over 6-months of terrible internet service and customer service from Xfinity from Comcast.

Subscribers beware of Comcast we spent over 30 hours on the phone throughout a 6 month period with no help from them to resolve our problems. Billing was also constantly changing. It is a shame that it took me filing a complaint to the FCC to finally get a manager from their executive offices to call us back. They should be ashamed and embarassed. A company full of broken promises of a call back.....apparently they do not listen to their customers.....Florida residents I highly recommend you switch to AT&T and teach monopolies like Comcast to start investing in putting their customers first! Recently installed AT&T Fiber and could not be happier.

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