Complaint Review: Comcast

Pastor_LeClara (Atlanta) Just sent this complaint to Comcast. Every month I must go through this same ritual. Comcast is a ripoff. The company doesn't care about it's customers....  Why does your company insist on over charging me?  The bill for this month is $158.xx. I agreed to pay it on Friday 04/25/2014 when I spoke to one of your agents earlier. She quoted the current balance in the same amount of $158.,,. The next bill isn't due until May 14, 2014. The previous bill for the amount of $215.xx was renegotiated because there was an increase of about $50.00 even though the contract had already been re-negotiated a few months earlier. I agreed to pay that bill for an amount of $178.xx, which was paid at Krogers on Cascade Rd. for the amount of $179.00 on 03/22/2014, Western Union Receipt # 0814735110. That meant I had a $0 balance. The initial bill for this month was $158.xx but suddenly it's $322.xx. Sorry Comcast the math doesn't add up. Maybe you should focus more on your customers instead of acquisition of Time-Warner and streaming of Netflix products. I'm appalled by the way you conduct business. I'm spreading the word and warning potential customers to.... Stay The Hell Out of Comcast Territory!!!