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  • Report:  #1396877

Complaint Review: Comcast/Xfinity

Comcast/Xfinity Deceptive information; paying for service I didn't know I had! ROSEVILLE California **Author of this Report is NOT CONFIRMED**

  • Reported By:
    78isgreat — ROSEVILLE California USA
  • Submitted:
    Thu, August 31, 2017
  • Updated:
    Thu, August 31, 2017
  • Comcast/Xfinity
    ROSEVILLE, California
    USA
  • Phone:
    9169039191
  • Category:
    Cable TV
*Consumer Comment: Omission?

Called a Customer Service Rep for help with signing into my acct. Never got help for that, but during conversation found out I have phone serv. I did not know this. I have been paying Verizon for years!

 

I feel I have been deceived, perhaps inadvertently.  My Comcast bill is almost $200. a month or soon will be. I can't afford this. I would like to be compensated for the omission of information about my service.

Also, need to be offered a more reasonable service!

Please help me!  Thank you!

1 Updates & Rebuttals

Robert

Irvine,
California,
USA

Omission?

#2Consumer Comment

Thu, August 31, 2017

The ONLY reason you didn't know you had Phone Service is because YOU failed to read YOUR monthly statement.

There is no RipOff here...other than perhaps the one you caused yourself.

Respond to this Report!