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  • Report:  #1304135

Complaint Review: Comcast

Comcast Xfinity I had a plan that included 40 channels and internet for 59.99. Then they charged me an additional 9.99 for HD TV. My first bill was 203. I called 4 times to try to get it straightened out.  The Villages Region Nationwide

  • Reported By:
    Twiganne — The Villages Florida USA
  • Submitted:
    Fri, May 06, 2016
  • Updated:
    Fri, May 06, 2016
  • Comcast
    Nationwide
    USA
  • Phone:
  • Category:

I got hung up on several times while on hold. When I finally got my bill lowered to 136.50 from March 1 to Arpil 1 I paid it. My next months bill came out to be 95.05 for the next month. They also charged me a fee to mail me my cable box which they did not specify. Finally when I went to the comcast store to return my equipment, the had one employee working and at least 25 people who took a number to be waited on. It took me two hours just to return my box and get a receipt. They are the worst cable/internet provider I have ever had the displeasure to work with. I am 100% disabled veteran and RN. They only had 10 chairs max in their small cramped office to wait to turn in your box. The rest of the people were waiting outside. I called the company to complain and try to get my bill right again. To no avail. They are the biggest scam artists that have ever set up business. On top of that they don't even provide a military discount like ATT and Verison do. I will never ever ever purchase any service from them again! Before I selected them I heard from others that they were referred to as "commiecast". Now I believe it. That is why I should have never even gave them a chance to have my business. They are terrrible and I would recommend never using their services.!

 

COMCAST DOES NOT PROVIDE DISCOUNT FOR DISABLED VETERANS AND ADD SO MANY SCAM CHARGES TO YOUR BILL IT WILL MAKE YOUR HEAD SPIN.  THEY MAKE NO ACCOMODATIONS.  IT TOOK ME TWO HOURS IN LINE JUST TO RETURN MY EQUIPMENT.  THERE WERE 25 OTHER PEOPLE WAITING IN LINE.  THEIR OFFICE WAS SMALL AND ONLY A FEW CHAIRS.  MOST PEOPLE WERE STANDING OUTSIDE WAITING.  MY FIRST MONTHS BILL WAS 203.00 FOR 40 CHANNELS AND INTERNET WHICH I EVEN HAVE MY OWN MODEM.  THEY ALSO CHARGE AN ADDITIONAL 9.99 JUST TO HAVE HD.  ALL OF THESE CABLE COMPANIES IN THE VILLAGES FL AREA CHARGE OUTRAGEOUS AMOUNTS JUST TO HAVE THE INTERNET.  I DON'T AGREE WITH MANY OF PRESIDENT OBAMAS POLICIES BUT PROVIDING FREE INTERNET SERVICE FOR AMERICANS IS ONE OF THEM.  THESE COMPANIES HAVE A SEMI-MONOPLY.

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