Comcast Xfinity Charged me for service I couldn’t use (impossible) Orlando FL
My complex ended the service agreement with xfinity on 1/31/22 and it was physically impossible to use any data or phone service from xfinity. They decided to illegally turn on my auto pay( I know cause I had there service for about 16 years and I've never used autopay in my life) and I was charged for month of February and March when I literally didn't use any of there services. (Complex made us swap to spectrum) I verified with there employees and they agreed I was due refunds.
They ended up closing the tickets and charged me 57 and tried to send it to collection. It's ridiculous especially when they OWE ME 140 and turned on autopay illegally. DISGUSTED COMCAST IS ANOTHER CORPORATION STEALING from its customers STAY AWAY