Comdata stole money Vincennes Indiana
My comdata card has the allpoint symbol on it so i went to the allpoint ATM because its supposed to be a free charge to withdrawl money. I first checked my balance and it printed a receipt that said i had a balance of $355.27. I then proceeded to withdrawl $340.00 out of my account, except the ATM processed the transaction for longer than normal and said "your transaction has been cancelled we cant proccess your transaction at this time." and then switched screens and said "Thank you for using this ATM." No money came out of the machine and so I then re-entered my card and checked my balance and it printed a receipt that said i had a balance of $12.27. At this point I took the receipts to the cashier in the CVS and asked what I should do, and she said to call the number on the ATM because there was nothing she could do.
2 Updates & Rebuttals
VOR
North Carolina,United States
Well, what happened?
#3Consumer Comment
Fri, July 20, 2018
Yo, don't leave us hanging like that. What happened? Did you ever call the card company and the ATM servicer?
And CVS corporate in case that ATM was tampered with and they have video of it happening.
Chaiya
Virginia,United States
Did you check the machine
#3Consumer Comment
Fri, July 20, 2018
There are cases where ATM thieves put up something to cover the machine part where the money comes out. As a result, the machine seems to work OK but no money coming out.
In your case, it could also be that the machine has already run out of money. You will need to conect AllPoint company as well.