Comerxia Drugstore.com took my 600.00 dollars but never delivered goods Internet Internet
I ordered online drugs from Drugstore.com they used comerxia to deliver overseas. I have been billed and paid the visa bill to Comerxia but have never recieved the goods . Now Drugstore.com informs me that comerxia is bankrupt and Drugstore.com no longer ships overseas.
I feel i have been ripped off twice once by comerxia who took the money and ran and also by Drugstore.com
I have a order number from Drugstore.com for the amount of my transaction but they try to tell me i made the transaction with comerxia and the order number given to me is actually comerxia's number. No where on the Drugstore.com did they inform me of the fact that my order was not with them and i feel they have a reponsibility to either refund my money (since comerxia no longer exists) or provide me with my product..
And Comerxia - they should be indicted on fraud charges since they took this money almost a month ago and knew full well they would not deliver the goods. Sorry for the rambling thanks
Ron
Muttenz
Switzerland
Click here to read other Rip Off Reports on drugstore.com AKA Rite Aid
3 Updates & Rebuttals
Ron
Muttenz,Europe,
Switzerland
the system works
#4Author of original report
Mon, September 25, 2006
my visa account has just been credited for the entire amount of the rip off so for those in the same boat be sure to register a cardholder dispute form
To bad tho that drugstore.com has gotten away scott free and continues doing business. and Im sure that down the road Visa will recover their costs by increased fees
So cutomer beware!!
Thanks for the advice everyone and good luck to all
James
Baton Rouge,Louisiana,
U.S.A.
Fight Back
#4Consumer Comment
Fri, August 25, 2006
You should file a complaint with the Federal Trade COmission under the Fair Credit Billing Act (FCBA). This act covers situations where you have been billed for merchandise you never received. The FTC works for the consumer to prevent fraudulent, deceptive and unfair business practices in the marketplace and to provide information to help consumers spot, stop and avoid them. To file a complaint or to get free information on consumer issues, call toll-free, 1-877-FTC-HELP (1-877-382-4357), or use the complaint form at http://www.ftc.gov/.
Good Luck
Hugh
Paducah,Kentucky,
U.S.A.
Can you charge back your credit card?
#4Consumer Suggestion
Fri, August 25, 2006
I'm not too familiar with Swiss banking laws, but do you have the right to dispute the charge with your credit card company?