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  • Report:  #741012

Complaint Review: ComfyControl

ComfyControl Telebrands Beware online ordering pages from ComfyControl--powered by "Telebrands" company Fairfield, New Jersey

  • Reported By:
    Bill — Seven Devils North Carolina USA
  • Submitted:
    Wed, June 15, 2011
  • Updated:
    Wed, June 15, 2011
  • ComfyControl
    One Telebrands Plaza
    Fairfield, New Jersey
    United States of America
  • Phone:
    8009816550
  • Category:

Beware ordering from ComfyControl dog harnesses online.
The order web pages start by asking for Credit Card info then switch to an upgrade offer page for "free shipping"..........which is implied in the original site advertiseing..........but ACTUAL shipping charges are not displayed until one "continues " to the order confirmation page.
You are not given any shipping or "handling" charges on the initial info pages.

You are not allowed a Submit button. 
Once you "continue" to the "order confirmation" page,  the order has already been submitted.

When you call their Contact Us number,  they play stupid and contend your order is "not in the system" for another 24 hrs.  "Call back tomorrow".  B***ards.

I simply want to "upgrade" the order product for the "free shipping" as offered early on in the process but with no compareable shipping & handling costs displayed.

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