Comm South E-Z TEL companies major EZ Rip-off scam
This telephone service advertises phone service in 3 to 5 business days. I paid my money in the form of a money order, like requested at the payment center, on November 6th 2000. I still to this day did not receive their service.
Three months later. They advertise a money back guarantee, which i still have not seen. I feel this company is a major Rip-off and customers should be ware. I am still waiting my refund of 29.00. You also can not get through to their customer service center, recording says greater than one hour wait, or systems are down. I just wanted every consumer to be aware of this company and please do not use it.
4 Updates & Rebuttals
Jennifer
St. Louis,Missouri,
U.S.A.
Comm South-only getting worse
#5UPDATE EX-employee responds
Sat, August 09, 2003
Unfortunately for CommSouth, they are getting worse, not better. They have looooong hold times, somwtimes 20 minutes, inexperienced customer service agents, and poor pitiful management. This is a little company that is lost in the big pool of the huge telephone companies and they don't know what to do with themselves. I would tell all potential customers to call their local public utilities authorites and check to see if they are able to truly sell or do what they say they can. They have never offered a guarantee...why would they-they know they can't deliver. Switch your phones to another company now, before they get their own lines cut off...seriously. Just know 3-5 business days can be anywhere from, 7-25 days. They promise, but don't deliver. you have been warned.
Jennifer
Mount Vernon,Illinois,
U.S.A.
Comm South is good service
#5Consumer Comment
Wed, June 25, 2003
I have just became a customer of Comm South within the last 2 months but in those 2 months I have had no problems. When I first applied they said 3-5 days and they had my service on on the third day. As of this present moment I have no complaints about this company.
Mary
Bedford,Kentucky,
U.S.A.
good service
#5Consumer Comment
Sat, December 21, 2002
I called customer service and was connected within 2 days. The major problem was with Bell south, once they knew I was changing providers.
Frank
Seattle,Washington,
Com South E=Z Tel customer
#5Consumer Comment
Sun, March 31, 2002
Hi my name is Frank
I have been a Com South E-Z Tel customer for over a year now.
I had no problems signing up or getting conected to customer care.
You must be doing something wrong.
Sorry for your bad experince with them.
I have just moved and am in the prosses of having my number changed to new area where I moved to.