Complaint Review: Commerce Payment Systems

Commerce Payment Systems CPS DO NOT USE. EVER. Hewlett, New York

First - I signed up and they had my bank account information. However, I never let them program my terminal or processing ANY transactions.

Then - They started with arbitrary charges every month.  Anywhere from $42 to $201, every month - and I was doing NO volume with them at all. Nothing. Finally I called and dedicated a half day to wait on hold for them, so I could complain about the charges, which they did refund.

Then - months later, a mysterious charge, I think it was $99, showed up again. I called and waited again, and they claimed a system glitch had re-activated the account and charge me the annual fee (which the website claimed they did not have). Yeah right! If the are charging you when you don't even have any transactions and talk hours to get a hold of them, what a JOKE.

Stay very far away from this company. It says right on the website "no Hidden Charges, ever". I would have to say that there were a lot of hidden charges with CPS, so it would not be smart to trust anything they say.