Commerce Payment Systems Thieves, Thieves, Thieves! NEVER give them your bank info!!!! Hewlett, New York
Commerce Payment Systems Thieves, Thieves, Thieves! NEVER give them your bank info!!!! Hewlett, New York
After being guaranteed that their processing was compatible with my existing machine, I applied for an account. We never had an executed contract - only the application which pre-supposed a working terminal! After determining that they lied about the compatibility, we tried alternate arrangements but they refused to respond to emails and they never sent a new machine. I never had a working machine. We never processed one single transaction. I called & finally spoke with David Devers and he faxed me a form to cancel the service; I faxed the completed form & retained the fax confirmation.
After retaining the services of a new cc processing company, we didn't realize they were taking funds from my account. They were very sneaky - they varied the amount each month and no statement was ever sent, so we assumed the fees were the new company. They continued their theft for 14 months.
When we realized what was happening we assumed it was an oversight and would be corrected immediately. We were wrong. After numerous phone calls, each time being put on hold for 20-30 minutes, they had one excuse & promise after another. Each time they gave just enough information to lead us to believe they were actually working on a refund. After a few such calls, my patience wore thin & I called back & demanded a refund. I was told my refund had been declined!!!
I insisted on speaking with management - to no avail. I insisted on the decision in writing - again, I have nothing.
They stole funds from my account, refused to return it and refuse to communicate any reason for such actions. In short, they are thieves!!! I believe them to be connected to the mob or gangs or other nefarious organization designed to steal to finance their operations.
Please visit the Better Business Bureau. They were claiming they were BBB accredited - they were NOT. The BBB forced them to cease that lie and to-date there are 140 or more complaints registered against them. They are thieves. Do not do business with this company.