Complaint Review: Commun.it

I joined Commun.it in July of 2016.

I find dealing with Commun.it to be fatiguing.

I created two twitter profiles.

I called Commun.it at their phone number, +1 (917) 809 4963.

I was told that it is hard to reach customer service because they

are located in Israel.

I emailed them at their email address, support@commun.it ;

I received no reply for some time.

It seems that they only accept paid membership.

I paid for membership for some time, but when I asked

to be a free member, they would let the account be at

"free member" for some time and then they would

ask for paid membership again.

http://buildyourabundance.com/commun.png

Why can't one be a free member and stay a free member?

Can this be fixed?