Complaint Review: Communications Publishing

I ordered a book 2 years ago. 3 months ago there's a charge on my credit card from Comm Publishing for 29.95.I did'nt order anything I did not authorize it and I did'nt get anything.I wrote 2 letters to them both registered and never got an answer to either one of them so I called my Orchard Bank about it they claim they sent they investigated it and because it was done throught the mail and my card was not physically used they decided that it was consistent with my spending habits and they did nothing about it.So I talked to a lawyer about it and he told me what to do to make sure it does'nt happen again.I 'am thinking about dropping Orchard Bank I don't know if I want anything to do with a bank that can't stick up for their costumer's.