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  • Report:  #539855

Complaint Review: community business park

community business park community self storage Has mgr do move-out walk thru, then doesn't return deposits spring, Texas

  • Reported By:
    mike — spring Texas United States of America
  • Submitted:
    Tue, December 15, 2009
  • Updated:
    Tue, December 15, 2009

We rented the large retail spot (at the spring location) from July 2007 ~ October 2009. For over two years we rented here. We had a great relationship with both resident managers and staff. Upon our move out we spent days detail cleaning the space, & on our final day we did a walkthrough with Donna (the Location manager) who cleared us and stated the space looked great! Over 30 days elapsed and still no returned deposit check as stated in our lease. We started calling the Fry road location (where the checks come out of) asking what was the problem with our deposit check. Susan the fry road manager informed us that Andrew Gregory (the owner) needed to still look at the space, that was news to us as we were under the impression we were cleared! Aa week later we finally decided to contact Mr. Gregory directly. Upon contacting Mr. Gregory we were informed that the location managers do not have the authority to do walkthrough's and clear tenants that only he himself could do that. Mr. Gregory also informed us that although he did not physically do a walkthrough himself he would be charging us for several ceiling tiles that his A/C unit & roof leaked on. Mr. gregory also stated he would also be replacing at our expense several pieces of sheet metal in the "wherehouse" area that were not in "Mint Condition". Mr. Gregory expected that after over two years of tenacy the spot would be left in *BRAND NEW* condition. Luckily we took pictures and video of our spot because it looks like he is not going to do the right thing and return our deposit. When we asked if we were going to have to take him to court to get our deposit back Mr. Gregory stated "I rather enjoy going to court" which makes sense as Mr. Gregory is a business lawyer with all the negative connoctations that has. BEWARE, BEWARE, BEWARE ~ Think long and hard about doing business with any of the Community locations. More updates to follow

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