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Comp Tech Systems Inc. Stanley, Deceivers, Liars, Bait and Switch Van Nuys, California
Do Not buy from them. They are liars and swindlers. They use deceiving practices and they change their story every time they call.
In the beginning I agreed to ONE toner. The next time they called they said that the agreement was actually for 4 toners and that is why I was getting a discount. I was upset, but I said fine and I got the toners that I needed. I confirmed over and over with a Stanley that this was the completion of any agreement - that I was done being invoiced and I wasn't locked into buying any more toner. He confirmed and confirmed with me.
I just received a phone call from Jordan Webb. He was calling to let me know that they were sending me a DVD player as a thank you. I said "I don't understand why you would be sending me a DVD player". And he mentioned it was just to say thank-you and I should be expecting my other toners soon. I said "wait a minute - I received all my toners and finished paying any open invoices." Well, he said that agreement was actually for 12 toners and that 8 more were on their way! I was livid! I wanted to speak to a manager and he said the he was the manager and that there wasn't anyone else higher that I could speak to. He said that I was being disrespectful and that there was no reason for me to get upset over such a little matter. I got him to agree to Not send me any gifts and to Not send me any more toner. As he was letting me go he said he was sending out a catalog.
Do Not - I repeat - Do Not buy from them. They are like cockroaches and will never go away.