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  • Report:  #567056

Complaint Review: Compass Bank BBVA

Compass Bank BBVA This is the nightmare of all banks thay take a deposit and put it on hold so that thay can stiff you out of your hard working money. I just got 9 nfs becouse of this some one needs to shut this bank Spring, Texas

  • Reported By:
    kwservices — Spring Texas United States of America
  • Submitted:
    Wed, February 10, 2010
  • Updated:
    Fri, March 19, 2010
  • Compass Bank BBVA
    1532 Spring Cypress Rd
    Spring, Texas
    United States of America
  • Phone:
    713-867-1161
  • Web:
  • Category:

Compass Bank is the bigest ripoff thay delayed my deposits just so thay can make money. I just got hit for (9) NFS fees @ 36.00 a pop. Some one needs to lock the doors on all compass banks ASAP 

2 Updates & Rebuttals


Jim

Orlando,
Florida,
USA

Blame Y-O-U!

#3Consumer Comment

Fri, March 19, 2010

You kept on using an ATM card without having a clue as to what your balance is!  Please tell all of us how smart that is!

NSF charges are a big profit center in banking because they know far too many people won't keep a written record of their account usage...JUST LIKE YOU...they keep using the card, running up overdraft fees and then blame the big bad bank...JUST LIKE YOU.

Banks should increase NSF/OD fees to minimum $100 a pop.  Why not make a profit off of people who don't use common sense!


Anonymous

United States of America

Same thing happened to me!

#3Consumer Comment

Wed, March 17, 2010

Mine was five NSF fees of $38, but it was the same thing - they said they process debits before credits.  HORRIBLE customer service team, too - I called and they first told me they couldn't escalate my situation any further than the first rep I spoke with.  Then I called back and they sent me to some customer care place or something, and they refused to give me a phone number to reach them at!  "They'll contact you within 72 hours."  SEVENTY-TWO HOURS?!  How many of these situations are they dealing with if they can't get back to me within one?! 

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