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  • Report:  #346127

Complaint Review: Compass Bank

Compass Bank Car Paid Off By Disability Insurance, but I was reported as charge-off anyhow Plano Texas Nationwide

  • Reported By:
    Tucson Arizona
  • Submitted:
    Tue, July 01, 2008
  • Updated:
    Tue, July 01, 2008
  • Compass Bank
    1420 Independence Parkway
    Nationwide
    U.S.A.
  • Phone:
    972-705-4402
  • Category:

When I purchased my car, I also purchased disability insurance. I became disabled and payments were being made by the insurance company. My doctor then decided that I would be permanently disabled about a year after the insurance company started making my payments. During the process of getting the insurance company to pay off my car, it was reposessed. It was in storage for SIX MONTHS, 4 of which were AFETR the car was paid off. They altered my car and expected me to pay for the alterations. (They were preparing it to be sold!) After I finally got the car paid off, they changed the numbers on the title so I had to keep going back to Motor Vehicle to have the lein removed. I had to take them to court to get them to release my car, as they wanted to charge me for the storage fees. After all this the court decided that they shoudl release my car and no one should owe anyone any money. Now I am looking at my credit report and I see that after it was paid off, they put my status as a charge-off. Since I just discovered this today, I have no idea how long it will take to get this removed. I kept a journal of all of this while it was happening so I have any information that is needed to discuss this further.

Jennifer
Tucson, Arizona
U.S.A.

1 Updates & Rebuttals


Jennifer

Tucson,
Arizona,
U.S.A.

Compass Bank Car Paid Off By Disability Insurance, my car was reposessed and I was reported as charge-off anyhow Plano Texas Nationwide

#2Author of original report

Tue, July 01, 2008

When I purchased my car, I also purchased disability insurance. I became disabled and payments were being made by the insurance company. My doctor then decided that I would be permanently disabled about a year after the insurance company started making my payments.

During the process of getting the insurance company to pay off my car, it was reposessed. It was in storage for SIX MONTHS, 4 of which were AFTER the car was paid off. They altered my car and expected me to pay for the alterations. (They were preparing it to be sold!)

After I finally got the car paid off, they changed the numbers on the title so I had to keep going back to Motor Vehicle to have the lein removed. I had to take them to court to get them to release my car (even though I had the title and it was clear), as they wanted to charge me for the storage fees.

After all this the court decided that they should release my car and no one should owe anyone any money. Now I am looking at my credit report and I see that after it was paid off, they put my status as a charge-off. Since I just discovered this today, I have no idea how long it will take to get this removed. I kept a journal of all of this while it was happening so I have any information that is needed to discuss this further.

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