Complaint Review: Compass Bank

Me and my husband opened an account with Compass Bank nearly a year ago and have been battling fees!!! We have a FREE checking account that we are closing this weekend. This is the only bank I know of that will take all of your withdrawals and then bank on you by charging you $35.00 for NSF fees and then deposit your automatic deposit that was deposited the same day your checks and ATM's go through! Then they ran each of my checks through 3X a day for 2-3 days at $35.00 each time. For two bounced checks that together equal $40, I owe over $735.00 for. Because even though they cleared my checks, since the money wasn't there they ran them over and over again.

I am not the only one this has happened to either! I want everyone to know what it cost to have FREE checking at Compass Bank! We go tomorrow to dispute these charges with the manager and then we are closing the account! They did the same on my husband's account and he has had to pay $350.00 this month alone after the withdrawals and the deposits were made the same day, they did not count the deposit until they charged him the fees!

Tiffany
Little Elm, Texas
U.S.A.