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  • Report:  #1044622

Complaint Review: Compass Volkswagen/Mazda

Compass Volkswagen/Mazda REFUSES TO PAY FOR ADVERTISING Middletown, New York

  • Reported By:
    Tom — Deer Park New York
  • Submitted:
    Fri, April 19, 2013
  • Updated:
    Sat, April 20, 2013
  • Compass Volkswagen/Mazda
    200 Dolson Ave.
    Middletown, New York
    United States of America
  • Phone:
    866.616.5973
  • Category:

Compass Motors of Middletown, a VW and Mazda Dealer, is refusing to pay for advertising they purchased on WRRV radio.   The morning team of Deuce and Brandy, met with the management, did live testimonial commercials every morning on their radio program, went to the dealership and did a live broadcast from the dealership location,  and now the owner of the dealer claims that the advertising was never authorized...  The dealer management created the copy points for the scripts, monitored the commercials every day, and also asked for copies of the commercials on cds, and now they are claiming that the advertising was not authorized and they refuse to pay for it !

1 Updates & Rebuttals


Flynrider

Phoenix,
Arizona,

Something is missing.

#2Consumer Comment

Sat, April 20, 2013

This should be simple.   The signed contracts would be proof that the services were authorized.

If you're saying that your station did this amount of advertising without any contracts, you should seriously consider canning your ad salesperson. 




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