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Complaint Review: BCT Consulting, Inc. | Notice: Ripoff Report VIP Arbitration Decision: A neutral and independent Arbitrator has determined that the following Report contained one or more false statements of facts. The false statements have been redacted as ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) | Furthermore, the Arbitrator was able to determine that the Author of the Report was a former and disgruntled employee. | BCT Consulting, Inc. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)) Fresno, California
RIPOFF REPORT VIP ARBITRATION
SUMMARY OF ARBITRATOR’S DECISION
BCT Consulting, Inc., Complainant
v.
Anonymous,
________________________________________________________________________
Complainant BCT Consulting Inc. (the “Complainant”) has challenged the truthfulness of certain specific statements (each, a “Statement”) posted by the Author Anonymous (the “Author”) on the Ripoff Report website at www.ripoffreport.com on June 3, 2011, as Ripoff Report #736569 (the “Report”). The Author accused the Complainant of providing poor telephone services. The Complainant denied all allegations of such. The Author did not submit a response to the Complainant or any contact information. Therefore, in accordance with the Ripoff Report VIP Arbitration Rules (the “Rules), the Author waived their right to participate in this Arbitration. By submitting a Report and a Complaint on the Ripoff Report websites, both the Complainant and the Author have agreed to submit the dispute to the Ripoff Report VIP Arbitration Program.
In accordance with the Rules, the Arbitrator was asked to decide whether the challenged Statements were an opinion or a fact. If, and only if, the Statement was determined to be a statement of fact, the Arbitrator was asked to further decided if, by a preponderance of the evidence, to determine if the Statement was true or false. If the statement identified by the Complainant is determined to be an opinion, no determination will be made as to that particular Statement because an opinion cannot be determined to be true nor false.
In this case, the Arbitrator had only the evidence submitted by the Complainant to consider. The evidence submitted included Ripoff Report #736569, Complainant’s Arbitration Statement and 3 Witness Statements.
Each Statement challenged by the Complainant has been considered, together with any Witness Statements and Documents provided by the Complainant for determination of the truth or falsity of the Statement. The Author did not provide a response to the Complaint.
The Arbitrator determined that the certain statements challenged in the Report were false. Therefore, according to the VIP Arbitration Rules, those statements have been redacted.
Decided September 24, 2013
Bruce E. Meyerson, Arbitrator
* A copy of the full Arbitrator’s Decision is available upon request. Please e-mail arbitration@ripoffreport.com with the name of the Complainant and Report number.
________________________________________________________________________
((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). Mario Ariaz offered to provide support outside the BCT contract for a small fee as well. ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)). ((Statement REDACTED as false pursuant to Ripoff Report VIP Arbitration)).
1 Updates & Rebuttals
BCT Consulting, Inc.
Clovis,California,
United States of America
False Information Reported about BCT Consulting, Inc.
#2REBUTTAL Owner of company
Mon, June 06, 2011
False information was presented regarding BCT Consulting, Inc. This is BCT's statement:
Mario (who is not the VP of the company, but the manager of the tech department), does not tell his staff to leave repairs incomplete. That simply wouldnt make sense, because when BCT receives calls from clients to repair a problem, the policy is that we do not leave until the repair is complete. Our policy is also that we do not charge a 2nd time to go out to fix a problem weve already fixed in the past.
Second, we dont make big bucks on the telephone service by crossing lines so we bill more time because we dont charge to fix telephone problems in the first place all telephone repair work is completely and 100% free to all clients that the service is provided to.
The report filed against BCT Consulting is completely false and a hoax. We welcome any evidence or proof to backup the claim. In addition, we can always be reached, 24 hours a day at (559) 322-1989.