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  • Report:  #308548

Complaint Review: Complete Canine Services Lemmie Ruffin Byron Hill Wallace Coleman Aka Jollie K-9

Complete Canine Services ,Lemmie Ruffin, Byron Hill Wallace Coleman , Jollie K-9 BEWARE Complete Canine Services was Jollie K-9 aka Elite K9 Scent Detection Birmingham Alabama

  • Reported By:
    Rochester New York
  • Submitted:
    Wed, February 13, 2008
  • Updated:
    Tue, March 18, 2008
  • Complete Canine Services ,Lemmie Ruffin, Byron Hill , Wallace Coleman Aka Jollie K-9
    9245 Briarmont Circle
    Birmingham, Alabama
    U.S.A.
  • Phone:
    877-833-3611
  • Category:

I purchased a dog from Lemmie Ruffin who advertised on Next Day Pets and had a website www.jolliek9.com. That website is now gone. The email address he used at that time was jolliepreciouspups@yahoo.com. The dog was promised to be safe with my 4 year old daughter, and it turned out to be a very dangerous dog. Once he realizes you have caught on, he refuses to return email or phone calls. He now has ads on Next Day Pets under German Shepherds for Yendia, Lady and Dakkar. The ad lists Byron Wallace in Altanta GA. The phone number is for Lemmie "Skip" Ruffin. Call the 1-877-833-3611 number and ask if the guy who answers is Lemmie Ruffin. Scroll further down in the ad and it says View all listings for Wallace Coleman. That is a red flag right there---two different names.

His new website has the same animated German shepherds across the top and the same pictures from his old website under Satisfied customers. Notice there are no letters from customers, just pictures. Yendia was a listing almost 6 months ago under his name Lemmie Ruffin and jollie K9.com. The first page of the website also has his famous motto: "A lifetime of support and help in training" He used this same motto under Jollie K-9. If you have been scammed by this man, I urge you to contact Next Day Pets and file a complaint.

File a complaint with the FBI at http://www.ic3.gov/ and contact the associations on his websites he supposedly belongs to. Contact the Attorney General in Alabama and AKC. If you paid recently by credit card, contact your credit card company immedately. Mr. Lemmie Ruffin transported a dangerous dog across state lines to me. It was like transporting a loaded gun to me, and he brought it into my house with my children and elderly mother who live with me. He charged $1000 for the dog but my credit card was changed a total of $2,166.04 for dog food, an old leash he billed as the same price as new one costs and "transportation charges which include two hotel rooms for him and other other 3 people he brought iwth him," etc. So his old website www.jolliek9.com is gone, and he has this new website www.completek9services.com. Like mildew he just resurfces in a dfferent spot.

Notice there are no names anywhere on the site. Notice on his website he says "We will NOT under any conditions train a dog for fighting nor to be vicious." I do not know what he did to the dog he sold us, but it would become vicious without warning especially if you put it in a crate/kennel cage. He was not housebroken as promised and he was not champion sired as advertised. I had the dog evaluated by a certified pet evaluator with over 30 years experience who said the dog was dangerous. She reviewed his training videos on his old website and thought the dogs were improperly trained. He also has used the name "Elite K-9 Scent Detection."

Google Lemmie Ruffin on the Internet and you get a Lemmie Ruffin in Montgomery Alabama who sold health insurance but pocketed the premiums instead or tturning it over to the insurance company. It's such an unusual name that I find it hard to believe there are two Lemmie Ruffins in Montgomery AL. This man traumatized my entire family. Someone is going to get hurt or killed if he is not stopped.

Cindy
Rochester, New York
U.S.A.

8 Updates & Rebuttals


Terry S

Valparaiso,
Indiana,
U.S.A.

These people almost got me as well

#9Consumer Comment

Mon, March 17, 2008

I saw an ad on nextdaypets.com for a trained German Sheperd. Turns out you already know her name yup Yendia. I was at the time starting my own Dog detection business so i was interested. Anyway to make a long story short, this Byron guy tells me that the dog is fully trained and ready to go. I asked him how her bite work was and he replies she has not been taught to bite a human. That was my first red flag. I emailed him back and asked the cost of adding protection work to the dog or even if this was possible with her. For those who dont know you cant teach just any dog to protect or bite and release on command. Anyway he replies with no cost for the bite work. That was it for me i ceased all contact with him at that point no one and i mean NO ONE who is in the dog business is going to put that much time into a dog and not charge for it. If you ahve any questions contact me and I will be more that happy to try to help you out.


Cindy

Rochester,
New York,
U.S.A.

Response to rebuttal

#9Author of original report

Tue, February 19, 2008

I have my own phone records where he refused to pick up the phone. He finally picked up the phone once when I used cell phone from a different area altogether. I have all my phone records as well as practically 50 pages of documentation. I did call right after he left because we attempted to step outside where the dog was, and it snarked at us. One minute the dog was fine the next it was not. He probably spent an ohur or less with us and then said he would be back next week to do training no doubt at some other exorbitant price. I made phone calls and sent emails very concerned aobut this dog's erratic behavior. I asked him to remove the dog from my property because it was dangerous. He told us the dog had been returned before supposedly because the people moved into an apartment. I think someone somehow miraculously managed to return the dog when they fnd it was dangeorus. Facts speak for themselves. I have a written reports by an objective certified pet evaluator that says the dog was dangerous. I spoke with several German Sherpherd experts in the area that said the dog was dangerous. The local German Shepherd rescue group refused to work with the dog because of its instability. Facts are his Completek9services.com website is temporarily disabled.

His last website www.jolliek9.com was temporarily disabled then disappeared completely. He keeps reorganizing under different names (alias) and company names (Jollie K9, Elite Scent Detection, Complete Canine Services. When he advertised on Next Day Pets the website was listed until recently. It's now removed. The phone number is the same for Byron Hill (1-877-833-3611) http://www.nextdaypets.com/directory/dogs/b6c0eb8c-a711.aspx
and Jim in Tallahassee ad 73961
http://www.terrificpets.com/dogs_for_sale/viewad.asp?adid=73961 although tonight the contact information seems to be removed. Now you have to email a supposed anonymous seller about a $12,500 dog.

I also got charged an additional $1200 for "transportation" which included the two hotel rooms for the trip back including for the extra three people he brought, an old leash that was listed at the same price as a new one, some dog food etc. I supposed all the other people who have complaints on here are all wrong, too. It took months but my credit card company removed these charges because I provided extensive documentation to support my case.


Cindy

Rochester,
New York,
U.S.A.

Lemmie Ruffin Selling on Terrific Pets as Jim in Tallahassee

#9Author of original report

Fri, February 15, 2008

Here is another update: Google the telephone number on the Next Day Pets for Byron Hill When you google 1-877-833-3611 it brings up a Executive Level Protection Dog sold by "Jim" in Tallahassee, FL at the same exact number.


Cindy

Rochester,
New York,
U.S.A.

Lemmie Ruffin Selling on Terrific Pets as Jim in Tallahassee

#9Author of original report

Fri, February 15, 2008

Here is another update: Google the telephone number on the Next Day Pets for Byron Hill When you google 1-877-833-3611 it brings up a Executive Level Protection Dog sold by "Jim" in Tallahassee, FL at the same exact number.


Cindy

Rochester,
New York,
U.S.A.

Lemmie Ruffin Selling on Terrific Pets as Jim in Tallahassee

#9Author of original report

Fri, February 15, 2008

Here is another update: Google the telephone number on the Next Day Pets for Byron Hill When you google 1-877-833-3611 it brings up a Executive Level Protection Dog sold by "Jim" in Tallahassee, FL at the same exact number.


Cindy

Rochester,
New York,
U.S.A.

Lemmie Ruffin Selling on Terrific Pets as Jim in Tallahassee

#9Author of original report

Fri, February 15, 2008

Here is another update: Google the telephone number on the Next Day Pets for Byron Hill When you google 1-877-833-3611 it brings up a Executive Level Protection Dog sold by "Jim" in Tallahassee, FL at the same exact number.


Cindy

Rochester,
New York,
U.S.A.

Complete Canine Website is down

#9Author of original report

Fri, February 15, 2008

As of yesterday the www.completek9services.com website was "temporarily disabled." This is exactly what happened with the www.jolliek9.com website before it completely disappeared. I suspect he plans to reorganize uner a differnt cmpany name. I urge everyone who has been scammed by this man to follow up by contacting as many agencies as possible incliding filing a FBI Internet Complaint form, contacting the Attroeny General, your credit card company, etc. Mr. Steve Yerger of the World Detector Dog Organization would love to hear from you. You can contact him at syerger@wdddo.org Also for all previous people who purchased German Shepherds from him through Next Day Pets or Terrific Pets or whatever source he used to advertise, I urge you to contact them and complain. He is advertisong on Next Day Pets under German Shepherds. The listing for Dakkar is gone but Lady and Yendia were still there as of today. The ads list the name Byron Hill in Atlanta Georgia and 1-877-833-3611. This is Lemmie "Skip" Ruffin in Montgomery, AL. Looking further down you will see "View all listings for Wallace Campbell" The www.completek9services.com website was listed on these ads until yesterday when they were removed. Look for him to reorganize under a different business name. If you have been scammed by him, please get your complaints out to as many sources as possible. That's the only way to stop him permanently.


Jollie K-( Kennels Of Alabama

Birmingham,
Alabama,
U.S.A.

The facts of what happened are not the Facts sa they happened

#9REBUTTAL Individual responds

Thu, February 14, 2008

I first must say that Complete K-9 Services has absolutly nothing to do with the situation between Cindy Gategen and myself. Nor dose Byron Hill or Wallace Coleman. Jollie K-9 kennels delivered a dog to Cindy and her family and prior to getting to her location Cindy failed to tell me that she had a mentally challanged child. I addressed this issue with her at that time and advised her on the proper steps to take (reluctantly) before we left Cindy was walking the dog and having no problems.Cindy's husband was also walking the dog. I made several follow-up calls (as my phone records will prove) and cindy told me that she was very happy with the dog. This went on for several days. then all of a sudden I get a call that the dog growelled at her mother. I ask cindy to describe the circumstances that soronded the growl.....and cindy replied "I don't know" I then ask that she closly moniter the dog's actions untill he has completly bonded.The bonding process could take a few days or it could take a few weeks depending on the dog. It was no secret that the dog would bite in fact that is why cindy was getting the dog for "a home protection dog" cindy called after a supposed bad experience with an alarm company and expressed the need for a dog that would protect her home from a potential threat.After the Growl incedent again cindy called with praises for the dog. Two days later and at a time that I was traveling I get this barrage of messages (which by the way I don't get for 3 days) that went from call me to a DEMAND for me to remove the dog from her home. By the time I went thru all of the messages I am now way pass upset and simply refused to talk with her again.

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