Complaint Review: Complete Entertainment

This company led me to believe for several months that they had a number of products reserved for me. I placed a phone call one week prior to the date of my reservation only to be told they had potentially made a mistake with my reservation and they would call me back in a few minutes. For the next week I made over a dozen phone calls to them and left many messages. Not a single person bothered to call me back. They completely left me hanging not knowing if they were going to show up or not and of course, they didn't.

Between the screw up with my reservation and their unwillingness to contact me to clear it up or at least let me know what was going on, I would be very sceptical about using this company. They are not obviously not organized, nor do they even care if they screw you over. I would hate for any other person to make a reservation with them only to find out at the last minutes that you're SOL.

If you need this type of entertainment, take your business somewhere else.

Jason
Story City, Iowa
U.S.A.