Complete Investigation Services ,CIS Worldwide Offered investigative data on a specified individual but no information given after payment rendered. Internet
A specific name was given along with date of birth, as requested, asking for further information pertinent to individual such as criminal record, address(es), phone number (s), etc.. Data on this individual was implied as being available but, subsequent to requested advance payment, no data was forthcoming. Called my credit card company requesting payment be withheld but was told that was not possible. I called within minutes of the charge. The charge showed up on my card as pending ($19.90). Intend to pursue further action.
Henry
Tallahassee, Florida
U.S.A.
2 Updates & Rebuttals
Cis worldwide
Boston,Massachusetts,
U.S.A.
Clarification of Terms and Services
#3UPDATE Employee
Thu, October 08, 2009
Dear Henry,
I would like to assure you that CIS Nationwide stands behind our product by providing customers with easy access to our professional and courteous customer support staff twenty four hours a day. Most requests are filled within twelve hours, well above the industry standard!
Because I do not know which search you conducted, it is impossible for me to speculate on what actually transpired. However, you can contact customer support at any time and they will gladly assist you with your search and help resolve any issues you may have had. Customer support can easily be reached by clicking on Help within the CIS Nationwide Members Area.
CIS Nationwide cannot guarantee that you will find the exact information that you are looking for, as we do not have any control over the information available. While the preliminary search may indicate the existence of records that match your criteria, this is not a guarantee that these are the same records you want.
CIS Nationwide is not a consumer reporting agency as defined under the Fair Credit Reporting Act ("FCRA"), and the information in our databases has not been collected in whole or in part for the purpose of furnishing consumer reports as defined in the FCRA.
This is all stated clearly in our Terms and Agreements. All customers must agree to these Terms and Agreements before proceeding to check out.
I would like to urge any CIS Nationwide customer needing any assistance to please contact customer support via email. We are committed to assisting our customers through any and all issues they may encounter using our services. We're here to help!
From all of us at CIS Worldwide, wishing you a good day and the best of luck in all of your future investigative endeavors.
Joe
Austin,Texas,
U.S.A.
NEVER USE AN INTERNET ONLY CONTACT TO RUN A CRIMINAL HISTORY CHECK
#3Consumer Comment
Mon, February 02, 2009
NEXT TIME USE A PRIVATE INVESTIGATOR WHO IS LICENSED BY YOUR STATE. THERE IS ACCOUNTABILITY..
AND I WOULD CANCEL THAT CREDIT CARD IF I WERE YOU TOO. NO GOOD