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Compliance Audit Group Rude and Pushy Beverly Hills, California
My husband and i got a call from Compliance Audit Group on Monday and we spoke with a gentleman that promised to lower our mortgage payment by using the forensical loan audit for $2800.00. We got the paperwork that night and reviewed over everything and decided we didnt have the money to pay for the work and it sounded too good to be true. We politely told the sales person that we were going to decline his offer and try and work it out with our bank. We tried to explain to them we didnt have the money to pay them and if we did we would have paid our mortgage. When he heard that he got very upset and told my husband he was and idiot and he was smarter then him and thats why we were in the position we arwe in now. I got on the phone and ask his never to call us again. The person at compliance audit group got os upset he started calling me names too. I hung up and the phone and it started ringing again. It was compliance audity group. He was very rude and pushy and made me cry. Its not like we dont have enough problems with our mortgage now but now we have some crazy person calling us several times a day saying very mean things to us. I have reported their company to Ohio State Attornys Office and reported them to the Do not call list. These people are very pushy rude and it feels like a scam because all they want is money.
1 Updates & Rebuttals
Scott H
beverly hills,California,
United States of America
Thank You!
#2REBUTTAL Owner of company
Fri, December 09, 2011
Dear Teresa,
I would like to personally apologize for any distress that our customer service representative caused you. We know how hard things can be in such a down economy, and our hearts go out to you and your family. Secondly, I'd like to offer you our services free of charge if you're still interested in working with us. Lastly, It's a tough world out there and it's hard to know who to trust when it comes to your home. I hope that you will give us the opportunity to help you and your family. Please feel free to contact me anytime.
Warm regards,
Scott Harrison
President/CEO