CompUSA is deceptive and Ripoff was intentionally obstinate to me Ft. MyersFort Myers Florida
CompUSA was offering 200$ rebates (on computers) as part of a grand opening sale on October 15th (2004). I was one of the people who waited in line at 5 a.m. just to get one of those rebates. I sent my rebate to them with all the documentation they required, within the required time period, yet they say I have been denied a rebate.
I have called them several times to inquire why I was declined, and they rudely respond by saying they don't have my receipts. I have faxed and re-faxed my copies of receipts and proofs of purchase to them, yet their employees continue being rude and un-helpful.
No one at CompUSA has tried to help in any way. In fact, they have gone out of their way to not help. I sincerely hope that someone can help me with this citation.
Spencer
Fort Myers Beach, Florida
U.S.A.
1 Updates & Rebuttals
Spencer
Fort Myers Beach,Florida,
U.S.A.
Problem solved
#2Author of original report
Tue, November 23, 2004
My rebate is now being honored, so I am thankful. This was all very stressful. I thought it was important to let people know that persistant calls and letters fixed the issue.