compusa/nuance renege on rebate. claim not on time- false. No id submitted. false Internet
I submitted all information requested soon after I ordered the item. They acknowledged receipt , but did not say any info was missing. 4 weeks later they turned me down. Said I filed late- a lie. No ID , they should have called me asking for it or emailed me. Neither. Just kept my refund.
1 Updates & Rebuttals
Alex
Miami,Florida,
U.S.A.
Need Order Info.
#2UPDATE Employee
Tue, March 02, 2010
We're sorry your rebate was not approved. If you followed the vendor's rebate terms and conditions, we can contact them and get the denial overturned. We strive for customer satisfaction and though the rebates are offered and sponssored directly by the vendors or manufacturers, we can intercede and make it right.
Your post did not contain any information for us to be able to find you in our records, please contact me at Abraheim.Al-Mudhi@Compusa.com, and I will gladly assist you.
CompUSA.com