Complaint Review: Compuserve

We're so sorry we fell for the Compuserve rebate scam before finding this website. Woe is us. We have the same complaint as everyone else. They owe us $400 & haven't sent the r4ebate check.

Bought computer & signed up for Compuserve on-line in August 2001. Received letter in September saying we hadn't signed up with Compuserve. Called them, were told it was all straightened out. After 2 months & no check, called again & was told there had been an accounting problem in September when the Compuserve rep. handled our phone call. Check to arrive in 8-10 weeks.

It is now late December & called Compuserve today. Could get no information about revate status from Compuserve rep. on phone, not even reps ID # which have obtained in previous calls. Compuserve rep. offered to send new check to arrive 8-10 weeks. Very funny.

Also having trouble getting $100 rebate out of CompUSA. The only reputable company in the whole deal was Hewlitt-Packard who manged to get us our $150 rebate from the same computer sales transaction within 4-6 weeks of purchase. Don't know what to do next so am looking on-line for information about where to file complaints about Compuserve. Any help will be much appreciated. Thanks. M & M

Click here to read other Rip-off Reports on COMPUSERVE

Click here to read other Rip-off Reports on manufactures and retailers not giving you the rebates they promised and advertised.

*EDitorial: Click here to read The Marketing Rebate Rip Off ...Manufactures invent reasons not to pay the consumer their rebate