Complaint Review:
Computer Satellite Broadband Service
Computer Satellite Broadband Service HughesNet HughesNet Ripped Me Off!! Germantown, Maryland
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Computer Satellite Broadband Service
11717 Exploration Lane
Germantown, Maryland
United States of America
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301-428-5500
Web:
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I wanted to re-activate my account with HughesNet and the equipment I bought and paid for when I first opened my account.
I was told that my equipment is obsolete!! and I would have to open a new account.
I want to express my outrage at this!!
Selling people equipment that ends up being no good for nothing!! and they can't even sell it back to HughesNet and they can't even trade it in for or get a discount on new equipment!!
This is not good business practice!!
2 Updates & Rebuttals
HughesNet
Plymouth,Indiana,
United States
Not true and customer has incorrect company they are confused he needs to call HughesNet 866-774-6580 not CSTVBS
#3REBUTTAL Owner of company
Mon, December 04, 2017
This customer actaully wanted free service and parts on a out of warranty product.
Warrnaty is 12 months on parts not labor.
This customer is very untruthful and wanted free services.
HughesNet
Plymouth,Indiana,
USA
reply wrong company
#3REBUTTAL Owner of company
Thu, October 26, 2017
This customer has the name NOT CSTVBS
His contract is with HughesNet NOT CSTVBS
HughesNet is 866-774-6580 .That is who he pays to not CSTVBS