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  • Report:  #1317338

Complaint Review: concealedonline.com

concealedonline.com Concealed Online Get blank certificate when printing after $49 class and video Internet

  • Reported By:
    Thomas — Columbia Tennessee USA
  • Submitted:
    Sun, July 17, 2016
  • Updated:
    Fri, January 27, 2017
  • concealedonline.com
    Internet
    USA
  • Phone:
    877-516-6519
  • Category:

I was interested in taking a course to get my concealed weapons permit and saw on facebook where I could do course online. I paid the money, watched training video and took a written test. When I passed they gave me a certificate I could download. It had my name, the course taken and instructor info and license info. I went to print it to submit with my package to the State and it prints blank. Called number and closed, sent letter and no response. This is a scam.

1 Updates & Rebuttals


Management@ConcealedOnline.com

Burbank,
California,
USA

Contact Customer Support

#2UPDATE Employee

Fri, January 27, 2017

My apologies for the technical difficulties you experienced with printing your certificate. I assure you our service is not a scam. It seems from your report that you called our office when our business was closed. We are opened 7 days a week from 6am to 6pm (PST) Monday thru Friday, 6am to 2pm on Saturday, and 7am to 2pm on Sunday. We have 24 hour email support. It appears you wrote a letter and did not email. Please contact our customer support so we can better assist you over the phone, our toll free number is 877-516-6519. We look forward to assisting you. 

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